GameApp AI Refund & Cancellation Policy
At GameApp AI, we are committed to providing a seamless and satisfying learning experience. If
you are not fully satisfied with your purchase, please refer to the following refund and
cancellation guidelines:
1. Course Cancellation Policy
- Individual Courses:
You may cancel your course purchase within
7 days of purchase, provided that the course has not been accessed or
completed beyond 10% of its content.
- Subscription Plans (e.g., GameApp Arcade):
You can cancel your
subscription at any time. Your access to the platform will remain active until the end of
your current billing period.
2. Refund Eligibility
To qualify for a refund:
- Requests must be made within 7 days of the purchase date.
- Refunds are only applicable if:
- The course content has not been accessed beyond 10%.
- There are technical issues preventing access, which remain unresolved after
troubleshooting with our support team.
Refunds are not applicable if:
- You have completed a significant portion of the course.
- The course was purchased during a promotional offer or discounted sale.
- The subscription has already been partially utilized.
3. How to Request a Refund
To initiate a refund or cancellation:
- Contact our Support Team at [support@gameapp.com].
- Provide your order details, payment information, and the reason for your request.
- Our team will review your request and respond within 5-7 business days.
4. Refund Processing
- Approved refunds will be processed to the original payment method within 10 business
days.
- For corporate orders, refunds will be processed after formal verification.
5. Technical Issues
If you face technical difficulties accessing your course or platform, please contact our
Support Team immediately. We will work to resolve the issue, and if it remains
unresolved, a refund or credit may be issued.
6. Contact Us
If you have questions about our Refund & Cancellation Policy, feel free to
reach out:
- Email: info@gameapp.ai
- Phone: +971502868119
- Chat: Available 24/7 on the GameApp platform
This policy is effective as of 01/01/2025 and may be updated periodically.